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Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern KIKOFF Soccer Centres Pty Ltd (“KIKOFF”) relationship with you in relation to this website. The term “KIKOFF” or “us” or “we” refers to the owner of the website who is KIKOFF Soccer Centres Pty Ltd (ABN 89134487700). The term “you” refers to the user or viewer of our website. The use of this website is subject to the following terms of use: These Terms and Conditions and the other provisions set out in this website which regulate our contractual relationship (the “Other Terms”) contain the entire terms and conditions upon which a contract is created between you and us. You confirm that, in accepting these Terms and Conditions and the Other Terms you have not relied on any representation save insofar as the same has expressly been made a term of these Terms and Conditions and the Other Terms and you understand and agree that you shall have no remedy in respect of any representation subject always to your statutory rights and any claim that may result as a consequence of fraudulent misrepresentation resulting from our negligence.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

You shall have no rights in relation to copyright, trade marks or other of our intellectual property rights or the intellectual property rights of third parties even though you may use this website. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without KIKOFF’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the law of Australia.

Full copyright notice

The contents of these pages and all material on this site are the copyright of KIKOFF. Copying or incorporation of part or all of the contents in any form is prohibited save in accordance with the following :

You may

  • Print or download to a local hard disk extracts for your personal non-commercial use.
  • Copy the content to individual third parties for their personal non-commercial use provided you acknowledge the Website as the source of the material; and you inform the third party that these terms apply and they agree to comply with them
  • You may provide a link (but not a framed link) to this site from any other business information or business service website, but not (save without prior agreement) in any way which gives the impression that we are associated with or have approved such other site.
  • Without limiting the foregoing, no part of the Website may be reproduced, transmitted or stored in any other website or other form of electronic retrieval system
  • The above consents do not authorise you to incorporate any part of this site in any commercial document or in any materials sold or otherwise made available for profit without our prior consent.

Terms of Sale

Terms of sale will be established at KIKOFF Soccer Centres discretion. KIKOFF Soccer Centres must receive payment prior to its acceptance of a customer’s order.

The customer is required to pay shipping and handling. In the event of a calculation error in the total charge, KIKOFF Soccer Centres will notify the customer by telephone and/or email that the total charge had to be recalculated. Upon notification, KIKOFF Soccer Centres asks the customer to agree on the new charge. If there was an overcharge, KIKOFF Soccer Centres pays back the customer the difference in the form of a credit. If additional payment is required, KIKOFF Soccer Centres will make a second charge to the customer.

Standard delivery within Australia

Customers can expect to have their correctly completed order delivered within 7 working days, depending on the final destination. A business day is Monday through Friday, excluding weekends and public holidays. Extra time may be needed to fulfil orders with numbering or printing,

We do not deliver to PO Boxes. We suggest delivery to a home or business address where someone is available to sign for delivery during business hours.

International deliveries

Unfortunately at this time we do not ship outside Australia.

Late deliveries

If you have not received your order within the expected delivery timeframe specified please contact our Kitstore Team at or call 1300 545633 (Mon-Fri Hours: AEST 9am – 4pm)

Returns Policy and Process

We take great pride in our reputation for quality, and if for any reason you are dissatisfied with your purchase, we will assist you with an exchange or refund.

Items must be returned within 14 days of original dispatch date in a resalable condition (unworn, unwashed, with the tags still attached). We recommend you utilize registered post as KIKOFF does not take responsibility for items not received if a customer attempts to send an item to KIKOFF via non registered post. Please allow 10 days from the day you return your product for your account to be credited or your exchange product to be redelivered.

Unfortunately, we cannot accept returns that were not purchased online or through our KIKOFF facilities. We cannot exchange product for a style not within our KIKOFF online product range.

Customised Items

We are unable to accept returns or exchange items that have undergone customisation (eg. number printing), unless they have been found faulty after detailed examination by our Product Assessments team. Please choose your customisation details carefully, and retain a copy of your confirmation notice for future reference. If it is found that we have incorrectly customised your item/s contrary to your instructions and the confirmation notice, we will gladly replace them. We will not accept returns of customised items if prior to, during or after the customisation process a player changes his number or leaves a club.

Faulty Items

Items will be inspected by our Product Assessments team and if the item is deemed to be faulty due to manufacturing or fabric defect, KIKOFF will replace or refund free of additional freight charges. If deemed not to be faulty, it will not qualify for an exchange or refund under this return type.

If You Change Your Mind

KIKOFF does not accept returns if you change your mind.

Incorrect Size

Please ensure you select the correct size as KIKOFF does not accept returns for incorrect sizes.

Incorrect Colour

KIKOFF will cover the re-delivery charges if the colour item you received is not what you initially purchased. As customers can appreciate however, colours shown on an internet exchange may not be an exact match to the physical goods, therefore the colour shown is for illustrative purposes only.

Refunds on Shipping and Handling Charges

If we made a mistake and sent you the wrong order, or if you received a damaged product, we will refund shipping and handling charges to your credit card. A copy of your KIKOFF tax invoice may be requested for proof of purchase.